Terms & Conditions

Effective Date: July 02, 2026

Welcome to Safiya Luxury Spa. These Terms & Conditions govern your use of www.safiyaluxuryspa.com and our spa services. By accessing our website or booking an appointment, you agree to these terms.

Acceptance of Terms

By using our website or booking our services, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

About Our Services

Safiya Luxury Spa provides professional wellness and relaxation services, including body massage, aromatherapy, and related spa treatments.

All services are offered by trained therapists in a clean, professional, and comfortable environment.

Appointments & Bookings

Appointments are recommended to ensure availability.

Bookings may be made through:

  • Phone Call

  • WhatsApp

  • Our Website Contact Form

Appointment times are subject to availability.

Arrival Policy

Please arrive at least 10 minutes before your scheduled appointment.

Late arrivals may result in a shorter treatment session to avoid affecting other appointments.

Cancellation & Rescheduling

If you need to cancel or reschedule your appointment, please inform us as early as possible.

Repeated cancellations or missed appointments may affect future bookings.

Payments

Payment is required for all services provided.

Accepted payment methods may include:

  • Cash

  • UPI

  • Credit/Debit Cards

  • Other available payment options

Prices may change without prior notice.

Health Information

Please inform our staff before your treatment if you have:

  • Allergies

  • Medical conditions

  • Recent surgeries

  • Pregnancy

  • Skin sensitivities

  • Any other health concerns

This helps us provide a safe and comfortable experience.

Guest Conduct

To maintain a peaceful environment, guests are expected to:

  • Treat staff respectfully.

  • Follow spa policies and instructions.

  • Maintain appropriate behavior.

  • Respect the privacy of other guests.

Safiya Luxury Spa reserves the right to refuse service to anyone displaying inappropriate, abusive, or disruptive behavior.

Personal Belongings

Guests are responsible for their personal belongings.

Safiya Luxury Spa is not responsible for lost, stolen, or damaged personal items.

Gift Vouchers & Promotions

If promotional offers or gift vouchers are provided, they:

  • May have expiry dates.

  • Cannot be exchanged for cash.

  • May be subject to specific terms and conditions.

Website Usage

You agree to use this website only for lawful purposes.

You must not:

  • Attempt to damage or interfere with website operations.

  • Upload malicious software.

  • Copy website content without permission.

  • Misuse contact forms or booking systems.

Intellectual Property

All website content, including:

  • Text

  • Images

  • Logo

  • Graphics

  • Design

  • Branding

is the property of Safiya Luxury Spa unless otherwise stated.

Unauthorized reproduction or distribution is prohibited.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their content, privacy policies, or practices.

Limitation of Liability

While we strive to provide high-quality services, Safiya Luxury Spa shall not be liable for:

  • Indirect or incidental damages.

  • Technical issues beyond our control.

  • Temporary website interruptions.

  • Any loss resulting from incorrect information provided by users.

Nothing in these Terms excludes liability where it cannot legally be excluded.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how your personal information is collected and used.

Changes to These Terms

We may update these Terms & Conditions at any time without prior notice.

The latest version will always be available on this page.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the courts in New Delhi, India.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Safiya Luxury Spa

Website: www.safiyaluxuryspa.com

Email: info@safiyaluxuryspa.com

Phone: +91 88828 21281

Address:
Near 4249, Ratan Lal Market, Kaseru Walan,
Paharganj, New Delhi, Delhi 110055